Frequently Asked Questions:
PERSONAL & PROCESS:
Q: Are you American or Swedish?
A: I'm both but I feel somewhere in between. Not totally American and not totally Swedish (it's a nice mix). I have duel citizenship and speak/write both English and Swedish fluently.
Q: Where are you from?
A: My parents are Swedish but I grew up in the States. Lived in Portland, Maine and Tampa, Florida. 2008 I moved to live in Stockholm, Sweden. I love it here!
Q: Who takes your photos?
A: All photos unmarked or unlinked are either taken by myself or my boyfriend.
Q: What camera do you use?
A: Nikon D60 camera with a Nikkor 35mm 1:1 lens.
Q: Do you have a 'Day Job'?
A: Not since 2010. I work as a fulltime freelance illustrator from my home studio.
I live off of my sales on Etsy plus my other online shops, as well as custom commissioned projects, wholesale orders and other freelance work.
Q: What kind of computer do you use?
A: I have a 27" iMac and a 11" MacBook Air for travel (aka sitting on the sofa). I also use a Wacom Bamboo tablet for digital drawing etc.
Q: Do you trace?
A: Nope I don't. I like my drawings a bit wonky and imperfect. Gives them character ;)
Q: How are your illustrations created?
A: All illustrations are drawn for hand by me on paper with pen. I then scan these drawing and add digital colors in Photoshop... this way they keep their hand drawn quality but can still be mass produced easily. All prints are professionally printed at a local printshop in Stockholm.
Q: What software do you use?
A: For the most part the majority of my work is created/colored in Photoshop, but I also create vector images in Illustrator. On certain projects I only use Illustrator to just perfect my outlines (such as when creating my silk scarf/textile designs). I then usually choose to color in Photoshop.
Q: May I interview you for my blog or magazine?
A: Yes please! I would love that. Contact me here... Kristina@emmakisstina.com
Q: May I blog about your work and use your EmmaKisstina images for my post?
A: Yes of course! But please link back to my website www.emmakisstina.com or any of my other sites or shop. Oh and please do get in touch, I'd love to read your post, and share.
Q: Would you be interested in doing a Giveaway or promotion with me on my blog?
A: I love collaborating with bloggers! Please contact me to introduce yourself and your blog. Then we'll see if we can work something fun out.
Q: I'd love to be a part of your Blogger What's in my Bag illustrated series?
A: I've gotten many requests from bloggers to be a part of my series. Although I have a very long waiting list, I'd love for you to get in touch. Otherwise you can commission a custom illustration in my Etsy shop.
Q: Where are your Silk Scarves produced?
A: They are both printed and sewn in England, United Kingdom.
Q: Do you have any tips or advice for someone who also wants to go into freelancing?
A: I've started a 'Take my own Advice' column about working in the freelance business on my blog.
Read my posts here...
Q: Do you offer discounts?
A: Of course, on occasion! Like my EmmaKisstina Facebook page to say up to date with
promotions/giveaways offered at the moment.
Q: Are your prints environmentally friendly?
A: I try my best. All prints are printed locally in Stockholm, Sweden. I always take public transportation to pick them up. I also use recyclable packaging, and make sure to recycle all paper scraps.
Q: Do you work with international customers? Do you ship Worldwide?
A: I happily work with anyone from any country and of course ship all over the world.
Q: What is SEK?
A: SEK is Sweden's currency, Swedish Kronor. All of my prices in my Etsy shop are in SEK. Please use Etsy's automatic currency converter (find it in the footer) to change prices into your currency.
Q: What is your return policy?
A: I have the policy of No Returns. All sales are final. But please don't hesitate to ask if you are unsatisfied by your order in any way.
Q: How long do wholesale orders take to process and ship?
A: All of my prints and posters are printed to order at my local printshop. My printshop takes approx. 1-3 days to print large orders. International shipping takes about 5-10 days. For information about my other products please contact me.
Q: Do you have freelance project price list?
A: No. I price each project individually.
Q: What are your shipping policies?
A: I ship my packages via regular wonderful first class priority Swedish Royal mail. Usually takes about 1-2 days to ship within Sweden, 2-4 days to ship within Europe, and about 5-10 days to ship to the United States and the rest of the world from Sweden.
NO tracking available on my packages. If you are interested in tracking or express, these services can be added for an extra fee. 95:- SEK extra on top of other shipping charges.
I do my best to package my prints with care. Small - Large prints are packaged in plastic sleeves and sent in cardboard photo mailers. Posters are rolled in tissue and sent in cardboard tubes. All include sweet handwritten thank you notes.
All packages are shipped out up to 4 weekdays after payment is received. I really try my best to get them ready as soon as I can. All prints are professionally printed at my local printshop here in Stockholm to order, therefore delays can occur if my printshop is super busy.